Frequently Asked Questions

Please read our FAQ before sending us a message.

SEND US AN EMAIL: [email protected]

HOW MANY SITES CAN I USE THE PLUGIN OR THEME ON?
As many as you like. The plugins and themes are GPL licenced so you can use them as often as you like on as many sites as you like.
ARE THEMES AND PLUGINS ORIGINAL?
The files that are available on this site are 100%. None of files has been not modified and do not contain malware. We even use them on our site! All themes and plugins can be directly downloaded from website of the producing company. We download to our website without any modification. You can use all the files on your website, mind at peace. We do not sell any products downloaded from third-party resources.
WILL THE PURCHASED PRODUCT BE UPDATED AUTOMATICALLY?
If you need to update the product, you must download it from our website and perform the update manually. If you want to receive automatic updates you must purchase the product directly from the developer.
Why our purchase price is lower?
  • All WordPress items such as plugins and themes are licensed under the General Public Licence (GPL).
  • This means that once we have purchased the item we are free to redistribute it if we choose to do so.
  • Your purchase to our site goes towards maintaining and buying new product to 3rd party theme and plugin authors.
  • This form of crowd funding helps keep prices low and we can then pass this benefit on to you.
  • Our products don’t include premium support. Thats why we can offer up to 95% discounts on must-have commercial WordPress plugins.
Why should I buy the products on your website?
  • Lower price.
  • Original files without malware, viruses, or advertising.
  • All products work on an unlimited number of websites (domains) (unlimited license).
  • All products are available by direct links.
  • We regularly update products and constantly add new products, which are difficult to find anywhere else!
What payment systems are available?

Which payments are supported: credit card, debit card, PayPal, Google Pay.

PayPal, covering 202 countries and regions, supports 25 currencies.

  • Cards (including Mastercard, Visa, Maestro, American Express, Discover, Diners Club, JCB, UnionPay, and Mada)
  • PayPal
  • Alipay (in Early Access)*
  • iDEAL*
  • Google Pay (Chrome only)*
  • Apple Pay (HTTPS pages on Safari only)*

What countries/regions are supported?
Payments can be made to anywhere in the world. Exceptions to the restrictions listed below.

Restricted

  • Belarus
  • Burma (Myanmar)
  • Cote d’Ivoire
  • Democratic Republic of the Congo
  • Iraq
  • Liberia (Former Regime of Charles Taylor)
  • Sierra Leone
  • Zimbabwe
  • Crimea (Region of Ukraine)
  • Cuba
  • Donetsk (Region of Ukraine)
  • Iran
  • Libya
  • Luhansk (Region of Ukraine)
  • North Korea
  • Nicaragua
  • Somalia
  • Sudan
  • Syria
  • Venezuela
  • Yemen
How do I upgrade a plugin&theme?

How do I upgrade a plugin?
First install and activate this plugin – Easy Theme and Plugin Upgrades,
then follow the below steps:

  • Download the latest zip file for your plugin.
  • Log into your WordPress site.
  • Go to Plugins > Add New.
  • Click the “Upload Plugin” button at the top of the page.
  • Select the zip file with the new plugin version to install.
  • Click the “Install Now” button.

How do I upgrade a theme?
First install and activate this plugin – Easy Theme and Plugin Upgrades,
then follow the below steps:

  • Download the latest zip file for your theme.
  • Log into your WordPress site.
  • Go to Appearance > Themes.
  • Click the “Add New” button at the top of the page.
  • Click the “Upload Theme” button at the top of the page.
  • Select the zip file with the new theme version to install.
  • Click the “Install Now” button.
Are there any restrictions on the number of downloads?

Unfortunately, we’ve had to take another look at this because we felt the fair use policy was being abused. The limit is 20 per user/per day.

THE PACKAGE COULD NOT BE INSTALLED. THE THEME IS MISSING THE STYLE.CSS STYLESHEET.

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This is because the theme download package on ThemeForest includes additional files to the theme such as the documentation, license etc. If you receive a “style.css stylesheet error” you can read this page.

https://gpl900.com/theme-is-missing-the-style-css-stylesheet-error

How to cancel your subscription ?

Click here.

Select Subscribe and click Cancel.

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How can I hide license reminders or usage keys?

Consider hiding the license activation reminders through a plugin like “WP Nag Hide.“ This plugin is free and very popular in the WordPress community. Make sure to check the official documentation for more information!

How do I upgrade a plugin&theme?

How do I upgrade a plugin?
First install and activate this plugin – Easy Theme and Plugin Upgrades,
then follow the below steps:

  • Download the latest zip file for your plugin.
  • Log into your WordPress site.
  • Go to Plugins > Add New.
  • Click the “Upload Plugin” button at the top of the page.
  • Select the zip file with the new plugin version to install.
  • Click the “Install Now” button.

How do I upgrade a theme?
First install and activate this plugin – Easy Theme and Plugin Upgrades,
then follow the below steps:

  • Download the latest zip file for your theme.
  • Log into your WordPress site.
  • Go to Appearance > Themes.
  • Click the “Add New” button at the top of the page.
  • Click the “Upload Theme” button at the top of the page.
  • Select the zip file with the new theme version to install.
  • Click the “Install Now” button.
An item I downloaded is asking for a license activation code or to Upgrade to Premium. What to do?

Ignore it. Developers include these so that the plugin or theme can update automatically or so that you can register for support. The item itself will work perfectly fine without anything being entered in the box. We would recommend updating your theme/plugins manually when updates become available on our site.

WHY ARE THESE PLUGINS/THEMES ASKING ME FOR A LICENSE KEY?
Please ignore these warnings. Developers request to register from you in order to be automatically updated the plugins and themes. These warnings do not prevent the plugins and themes from running.
WHY I SEE “LICENSE ACTIVATION” AND “UPGRADE IN ACCORDANCE WITH PREMIUM” MESSAGE IN YITH PLUGIN? IS THIS FREE VERSION ?
As i mentioned before, please ignore these warnings. Your plugins and themes are “PREMIUM” version.
DO YOU PROVIDE LICENSE KEYS?
We do not sell, lease and approve the licence keys. All the products presented on this internet site are licensed under GNU GPL License. If you need automatic update and Support from only producer, you need licence keys.
DO YOU PROVIDE SUPPORT AND INSTALLATION SERVICES FOR PLUGINS / THEMES?

We have NO support and installation services for plugins / themes. If you require technical support, all the time, we advise that you should purchase the related product directly from the producer or you should hire a freelancer to take a look for you. Alternatively you could ask to WordPress community forums.
Not offering support is the way in which we are able to offer the products at the discounted price.

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